This isn't actually a frequently asked question (at least I hope not!)
but you're entitled to a full refund for the first 14 days of the challenge
If you decide it doesn't tickle your kneecaps & it's not for you, just send an email to:
[email protected]
Titled: 'Refund Request'
& send a copy of your receipt + the email your account is listed under & I'll process your request asap.
After the 14 day period, refunds will no longer be accepted!
But it's important you know you can cancel your membership at any time by simply logging into the web browser: (https://www.aadamrichardson.com/login)
Clicking your Avatar > Settings > Billing info and clicking 'Cancel Subscription'
You'll have access of the Mobility Hub until the end of your billing period.
Annoyingly you can't currently cancel your subscription through the app, so you'll need to do it through the browser link above, although it's something I'm working on!
If for whatever reason you need a refund, we'll offer one for the first 7 days for monthly memberships and 30 days for yearly memberships, so if it just doesn't work for you send an email to [email protected] titled "Refund Request" within the necessary time frame and attach your receipt & we'll process it as soon as possible, at which point you'll lose access to the Mobility Hub.
I hope you'll love it & won't need this!