This isn't actually a frequently asked question (at least I hope not!)
but for 8 Week Challenge Members, you're entitled to a full refund for the first 14 days of the challenge
If you decide it's not for you, just send an email to:
[email protected]
Titled: 'Refund Request'
& send a copy of your receipt + the email your account is listed under & I'll process your request asap.
After the 14 day period, refunds will no longer be accepted. Meaning any refund requests made after 24/02/2025 will be refused.
For all other Mobility Hub Subscribers;
But it's important you know you can cancel your membership at any time by simply logging into the web browser: (https://www.aadamrichardson.com/login)
Clicking your Avatar > Settings > Billing info and clicking 'Cancel Subscription'
You'll have access of the Mobility Hub until the end of your billing period.
Alternatively you can cancel through the home page of the app by clicking: Manage my account > Billing information > Cancel Subscription.
If for whatever reason you need a refund, we'll offer one for the initial 7 days of your monthly memberships and 30 days for yearly memberships, so if you'd like to request a refund, send an email to: [email protected] titled "Refund Request" within the necessary time frame and attach your receipt & we'll process it as soon as possible, at which point you'll lose access to the Mobility Hub.
I hope you'll love it & won't need this!